Interlibrary Loans
If our library does not have what you are looking for ask us about getting it supplied from another library… we probably can!
What is an interlibrary loan?
Any borrowed book or item that comes from another library outside of the Killaloe Public Library system is considered an interlibrary loan. Patrons must check the Killaloe Public Library’s catalogue first to determine if the item is available from our collection prior to making an interlibrary loan request to borrow from other libraries.
How long does it take to fulfill a request?
This varies depending on the availability of the requested item. Many requests are filled in as little as a week. Harder to procure items could take up to six weeks or longer.
How do I request an interlibrary loan?
You can place a request through library staff at the public service desk, or by telephone 613-757-2211.
. . .OR
You can use member’s self-serve interlibrary loan to place your request yourself from the library, work, school, home … anywhere, anytime at your convenience (see below).
How do I renew a borrowed interlibrary loan item?
You must contact library staff to request a renewal of the loan period. Please contact the interlibrary loan department at our library.
Phone: 613-757-2211
Email: info @ killaloelibrary.ca
What is member’s self-serve interlibrary loan?
Inter-library Loans for Public Libraries is the province-wide Interlibrary Loan network that Killaloe Public Library belongs to.
Requesting an interlibrary loan.
Once you’re sure that your library does not have the item you’re looking for, you can request an inter-library loan.
How can I sign up?
Library users who have a valid Killaloe and District Public Library card can sign up for self-serve interlibrary loans by following the instructions here.
Where do I login and how do I use it?
You can create an account or login to your existing account using this Interlibrary Loan link. The instructions for using the system are here.
What if I don’t find what I am looking for in the Inter-library loan system?
Try contacting the library for assistance.
How many books can I order through interlibrary loan?
Library members can request a maximum of three books at a time.
How can I monitor the progress of my requests?
You can view the status of your requests by logging into your inter-library loan account. You can also observe if your interlibrary loan request has been cancelled because the item is locally held in the Killaloe library or if the policies of the lending library prohibit loan. If there is any problem with your request, contact library staff for assistance.
How will I be notified that my material is available?
If you have included an email address in your self-serve inter-library loan account, you will receive email updates. If you have not, you will receive a phone call from library staff when the item has arrived and is ready for pick-up. Prompt pick-up ensures that you will have the maximum borrowing time.
Getting Started with member’s self-serve interlibrary loan:
Click here to access the instructions for setting up your member’s self-serve interlibrary loans.
Click this link to access the library’s Self Serve Inter-library loans website.